People Director

Location Manchester
Job type: Permanent
Job ref: 003222
Published: 3 months ago

Join The Fragrance Shop Group as People Director!


Embark on an exciting journey with a thriving multi-channel retail business poised for remarkable growth!


As our People Director, you'll be at the helm of crafting and executing a dynamic people strategy for The Fragrance Shop and Per-Scent. To support you, there is a talented team of 4, impacting the lives of our 1600 team members and shaping the heart of our organisation.


First for people, is at the forefront of everything we do!


Key Responsibilities:


Brand Ambassador:

  • Embody and champion our vision and values.
  • Develop and lead the HR team, ensuring excellence in service and results.

Strategy and Leadership:

  • Continuous improvement of our people strategy, aligning with broader business goals.
  • Drive organisational culture enhancements, elevating engagement levels.
  • Foster relationships at all levels, providing HR support, guidance, and challenge.
  • Research, benchmark, and present a compelling compensation & benefits framework.


  • Act as a senior leader, collaborating with Directors and stakeholders to raise the profile of the HR Team 
  • Spearhead HR projects, policies, and processes for continuous improvement.


Talent Attraction & Retention


  • Attract and retain top-tier talent, fortifying our employer brand.
  • Invest in employees through robust appraisal, succession planning, and talent spotting.
  • Design and deliver impactful HR-related training sessions.

ER Expert:

  •  Manage complex cases with a business-focused and legally compliant approach. 


Business Information:


  • Own HR systems, implementing changes for enhanced group-wide efficiency.  
  • Utilise analytics for data-driven decision-making, producing solid KPIs.  

If you're ready to make a significant impact, drive change, and contribute to our success, apply now and be a vital part of The Fragrance Shop Group's exciting journey!


Any other duties? Absolutely, because at The Fragrance Shop and Per-Scent, every role is an adventure waiting to unfold!


The Serious Stuff


Preferred Qualifications and Traits


  • Seasoned explorer in the vast landscapes of HR, preferably at the senior management level.
  • Proven skills in people management, with a track record of leading HR teams to victory.
  • CIPD Level 5 certification.
  • Commercial acumen; thinking like an owner is key, with a strategic vision that sees opportunities.
  • Negotiation skills that would close the biggest sale.
  • An up-to-date knowledge UK employment law and legislation.
  • Ability to speak the language of senior executives and present ideas with flair and conviction.
  • IT literacy, with mastery in word, excel, email, and the internet.
  • Flexibility.
  • Thrives under pressure, mastering the art of juggling tasks, all while meeting deadlines.
  • Proactive and driven, with grit and determination, it’s retail!
  • A genuine team player who spreads positivity at all levels – the HR influencer everyone wants on their side.
  • Possesses a vault-like level of confidentiality and sensitivity.


Package Details


Join the UK's largest independent Fragrance retailer and immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires.


At our vibrant workplace in the new state-of-the-art Head Office in Trafford Park, you'll enjoy a competitive salary based on your experience.


  • The office comes equipped with an on-site gym for your convenience.
  •  Indulge in the sweet scent of savings with our generous staff discount
  • As you grow with us, so does your annual leave entitlement
  • After the probation period, enjoy the luxury of duvet days when you need a break.


But that's not all – we care about your well-being.


  • Take advantage of our employee assistance programme, offering free and confidential counselling services. Plus, unlock exclusive shopping discounts with various retailers.


Nestled near the recently expanded Metrolink tram route connecting Manchester City Centre to the Trafford Centre, we offer excellent access to public transport.