Talent & Engagement Partner

Location Manchester
Job type: Permanent
Job ref: 004522
Published: 5 days ago

Reporting to the People Director, The Talent & Engagement Partner will focus on both talent acquisition and wider people engagement with the aim of driving forward our candidate and employee experience centering on key “moments that matter.”


A bit about The Fragrance Shop 

Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at www.thefragranceshop.co.uk. We are expanding and are always looking for enthusiastic, talented people to join the team and be part of a growing and vibrant brand. 


What will I be doing?



1.      Evaluating our current candidate journey end to end and proposing and implementing enhancements.

2.      Using AI where possible to assist our recruitment processes.

3.      Managing our career page, and advertising roles through People XD.

4.      Developing engaging adverts and recruitment campaigns

5.      Working with recruiting managers at head office and within stores, understanding their recruitment needs in the first instance.

6.      Supporting recruiting managers with invites, interviews, assessments, candidate feedback

7.      Co-ordinating and organising internal and external recruitment events (Job shows/fayres)

8.      Identifying the best routes to market for a variety of roles at FQ, stores and warehouse.

9.      Co-ordinating any apprenticeships

10. Sourcing and headhunting top talent.

11. Working to recruitment KPIs – i.e. vacancy fill time, cost per hire, candidate NPS

12. Monitoring diversity of applicants/candidates

13. Building solid relationships with local Universities and colleges

14. Focusing on internal mobility within stores, FQ and Warehouse



1.      Assisting with devising and rolling out annual engagement plans across the business – FQ, stores and warehouse.

2.      Assisting with our health and wellbeing at work and recognition plans

3.      Ensuring regular surveys / shorter temperature checks take place.

4.      Aligning all engagement activity to our Sunday Times Best Places to Work plan.

5.      Helping to maximise employee engagement from our Retail Trust Membership

6.      Establishing ways to communicate better with our employees at every step of their journey.



1.      Providing general support to the People Director and wider people team as and when required.


What will I need?

*       A love of fragrance and beauty!

*       Relevant experience in both recruitment and people engagement

*       Flexibility and adaptability

*       CIPD qualification or equivalent (desirable)

*       A passion for people engagement

*       Creativity, resilience and a results driven mindset

*       The ability to juggle many tasks in a fast paced ever changing retail landscape.

*       A desire to make a difference and have impact early on

*       Social media & tech skills


Where will I be based?

The People Team, Fragrance Quarters, Trafford Park, Manchester.


Is it for me?

If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires.  At our vibrant workplace in the new state-of-the-art Head Office in Trafford Park, Manchester you'll enjoy flexibility with your hours, an allowance of WFH days each year, plus an on-site gym for your convenience too.

Indulge in the sweet scent of savings with our generous staff discount from day one. As you grow with us, so does your annual leave entitlement. After the probation period, enjoy the luxury of duvet days when you need a break.  Nestled near the recently expanded Metrolink tram route connecting Manchester City Centre to the Trafford Centre, we offer excellent access to public transport.