Ecommerce Executive

Discipline: E-Commerce
Job type: Temporary
Contact name: Abigail Cunliffe

Contact email: abigail.cunliffe@tfs.com
Job ref: 003902
Published: about 1 month ago

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Ecommerce Executive

Responsibilities:

  • Monitoring key site metrics including Revenue, AOV, Conversion Rate, Bounce Rate, Traffic (new and returning) etc.

  • Ensuring the websites & channels are kept up-to-date with; correct offers, correct gift offers, updated banners, new in products/brands, regularly updated category pages.

  • Identifying new and innovative ways to drive traffic to the website as well as developing and improving traffic from existing channels.

  • Using analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy.

  • Identify & optimise online customer journeys through the website, focusing on increase conversion funnels

  • Work with buying teams to understand product positioning & target audiences. Feeding back into channel teams to refine plans.

  • Work with Marketing teams on new products and campaigns

  • Creative management - Ensure assets are available across site & marketing channels for launches, merchandising imagery, events, marketing assets.

  • Online Merchandising - ensure the site is optimised with relevant products

  • Optimising Products for the PDP with imagery and copy

  • Cross collaboration with wider teams including CRM, Paid Social, Paid media, SEO, Social, Marketing and B&M

  • Collaborate with the design & SEO team to build & optimise landing pages to enhance user experience

  • Identify search & Product trends and make optimisations across site

 

Skills:

  • Basic knowledge of MS Office

  • Basic understanding of HTML

  • Understanding of digital marketing principles, included SEO, PPC and Social Media Marketing

  • Basic understanding of Excel

  • Excellent analytical and data interpretation skill

 

What to expect:

Working at the UK’s largest independent Fragrance retailer you will get to work for a company who prides itself on outstanding customer service and delivering fragrance and beauty products in a manner which best meets our customer needs.

You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience. We offer very competitive salaries, along with flexible working options, early finishes on Fridays and duvet days. In addition, we further offer generous staff discount and an employee assistance programme.